Legal
Terms and Conditions
Last updated: October 2026
Using this website
This website is operated by Brunswick Locksmith Service. The information on it is general in nature and is provided to help you understand our services. It is not a substitute for an on-site assessment of your lock, door or property.
Quotes and pricing information
Pricing information provided over the phone, by email or in response to a quote request is based on the details you give us. The final price may change if the lock, door or work required is different once assessed. We will discuss any change with you before proceeding.
Proof of entitlement
Before opening, rekeying or replacing locks, we may ask for reasonable proof that you are entitled to access or authorise work at the property. We may decline work where this cannot be provided.
Availability
Our hours are 8:00 AM – 11:00 PM. We do not offer a 24/7 service and do not guarantee arrival times unless confirmed with you directly.
Your consumer rights
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or other laws that cannot be excluded.
Contact
Questions about these terms can be sent to info@brunswicklocksmithserivce.com or by calling 03 6469 1217.